Delivery and return

All orders placed before 11 am will be shipped the same day (excluding weekends and holidays). A link containing the tracking number of your parcel will be sent via email at time of shipment.

Postage, packaging and handling are included in the price of the delivery. Please do not hesitate to group your purchases in a single order, allowing you to pay only once the shipping costs. Each shipment is extremely taken care of by the protective material, thus, we can not be held responsible in case of damage of the parcel during the transport.

DELIVERY IN FRANCE • ECO

Order than 9,00€

Delivery price : 1€80

Delivered in 48/72H

Order more than 9€

NOT OFFERED

Letter followed : Delivery in 48/72h for orders placed before 11AM (excluding Saturday, Sunday and public holidays). Package deposited in your mailbox. A tracking number will be sent to you by e-mail when sending your order.

DELIVERY IN FRANCE • Colissimo Point Withdrawal & Post

Order than 9,00€

Price of delivery : 3€00

Delivered in 48 hours

Order than 29€

Price of delivery : 3€00

Delivered in 48 hours

Orders above 29€

FREE DELIVERY

Delivered in 48 hours

Colissimo Point Relais : Delivery in 48 hours for all orders placed before 11AM (excluding Saturday, Sunday and public holidays)

In the luggage Pickup Station

You can choose one of the 7500 merchants in the vicinity of the network Pickup, near your home, your place of work or holiday, with whom you want to deliver.

Once the package prepared by us, it will be delivered within an indicative deadline of 48 hours and you will be informed of the availability of your parcel by text message and e-mail. You can then come and retrieve it in 10 business days.

After this period, your parcel will be returned to us. At all times follow the movement of your parcel on www.laposte.fr/suivi

The Post office

You can choose the facility in which you want to deliver (without your prior bill in the home) among the 10 000 post offices are available everywhere in metropolitan France.

Once the package prepared by us, it will be delivered within an indicative deadline of 48 hours and you will be informed of the availability of your parcel by text message and e-mail.

You can then come and retrieve it in 10 business days. After this period, your parcel will be returned to us.

Relay Pickup

You can choose one of the 7500 merchants in the vicinity of the network Pickup, near your home, your place of work or holiday, with whom you want to deliver.

Once the package prepared by us, it will be delivered within an indicative deadline of 48 hours and you will be informed of the availability of your parcel by text message and e-mail. You can then come and retrieve it in 10 business days.

After this period, your parcel will be returned to us. At all times follow the movement of your parcel on www.laposte.fr/suivi

DELIVERY IN FRANCE • Colissimo Home

Order less than 9€

Delivery price : 5€40

Delivered in 48 hours

Order than 29€

Price of delivery : 3€84

Delivered in 48 hours

Orders above 29€

FREE DELIVERY

Delivered in 48 hours

Colissimo Home : Delivery in 48 hours for all orders placed before 11AM (excluding Saturday, Sunday and public holidays), against signature.

HOME

Your package is hand delivered or delivered in your mailbox.
If its size does not allow delivery to the mailbox, it will be made available to you in the post office to which you are attached. You have 10 working days from the arrival of your parcel at the post office to come and remove it. After this period, it will be returned to the sender. In all cases you are informed by e-mail 24 hours before the delivery of your parcel.

Speed

The indicative time of delivery is 48 hours (2 working days for shipments in mainland France, including Corsica and Monaco).

Follow-up

With Colissimo, you stay informed of the different stages of delivery of your parcel by e-mail:

  • 24 h before the arrival of your package.
  • If you are not come to collect your parcel within 6 days in the post office.

DELIVERY IN FRANCE • Premium

Order less than 99€

Delivery price : 15€84

Shipped the same day *

Order greater than 99€

FREE DELIVERY

Shipped the same day *

For any order before 11 am, your goods are delivered between 16h and 20H, from Monday to Friday (excluding public holidays), only on Paris and near suburbs (Charenton-le-Pont Gentilly, Ivry-sur-Seine, Le Kremlin-Bicêtre, Villejuif, Vitry-sur-Seine) - *excluding weekends and public holidays

DELIVERY TO The INTERNATIONAL • Zone 1 & Zone 2

DELIVERY ADDRESS WITH SIGNATURE

Order than 39€

Price of delivery : 3€84

Delivered in 2 to 4 Days

Orders above 39€

FREE DELIVERY

Delivered in 2 to 4 Days

ZONE 1 : Luxembourg, netherlands, Spain, the Spanish Islands, United States.
ZONE 2 : Ireland, Italy, Portugal, Switzerland, and Austria.

SHIPPING worldwide • Zone 3

Order than 59€

Delivery price : 7€90

Delivered in 3 to 8 Days

Order less than 99€

Delivery price : 5€90

Delivered in 3 to 8 Days

Order greater than 99€

FREE DELIVERY

Delivered in 3 to 8 Days

ZONE 3 : Denmark, Hungary, Poland, Czech, Slovakia, Slovenia, Estonia, Latvia.

RETURNS PRODUCTS

1 • Reporting : first of All, thank you kindly contact our customer service department for each return. If the SERVICE confirms that your product falls within the warranty, you can follow the steps to return from this link.

2 • after sales SERVICE : The after sales SERVICE of VAPOVOR will analyze your product after receipt. A period of one week will be necessary. In the context of a defective, VAPOVOR will replace your product with the same product subject to availability. In case of unavailability of the product, VAPOVOR you will have the amount of the product. If the product is defective the result of a bad use of your hand, VAPOVOR you return it at your expense without an exchange or refund. In this case, VAPOVOR reserves the right to request the reimbursement of the expenses of return.